Privacy Policy

1. Introduction

Camplify Holdings Ltd (“we”, “us”, “our”) operates the Camplify Xchange classifieds platform. We are committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

2. Information We Collect

Identity Data

Name, username, or similar identifier used to create and manage your account.

Contact Data

Email address, phone number, and physical address provided during registration or listing creation.

Authentication Data

Information obtained when you sign in via Google, Apple, or SMS verification, including tokens and unique identifiers provided by those services.

Technical Data

IP address, browser type and version, time zone setting, operating system, device information, and usage patterns including pages visited and features used.

Listing Data

Photos, descriptions, pricing, specifications, and other metadata of RVs listed for sale on the platform.

3. How We Use Your Information

Platform Functionality

To operate and maintain the marketplace, including account creation, listing management, buyer enquiries, and communication between parties.

Safety & Security

We employ both AI-powered and manual fraud detection systems to identify suspicious listings, protect users from scams, and maintain the integrity of the platform.

Ecosystem Integration

Your information may be used to present relevant offers from the Camplify Holdings Ltd ecosystem, including insurance products, dealer matching services, and Camplify rental income suggestions.

Advertising

We use Google AdSense and similar advertising services to display relevant advertisements. These services may use cookies and similar technologies to serve ads based on your browsing activity.

4. Disclosure of Your Information

Camplify Holdings Ltd Group

We may share your information with other entities within the Camplify Holdings Ltd group for ecosystem services, analytics, and marketing purposes.

Service Providers

We engage third-party service providers for SMS delivery, AI-powered content moderation, analytics, hosting, and payment processing. These providers are contractually required to protect your data.

Legal Requirements

We may disclose your information where required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of our users or the public.

5. Cookies and Third-Party Tracking

• Google AdSense cookies: Used to serve personalised advertisements based on your interests and browsing behaviour.
• Analytics tools: We use analytics services to understand how users interact with our platform, helping us improve the experience.
• You can opt out of personalised advertising by visiting your Google Ads Settings.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS), secure authentication, access controls, and regular security reviews. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (Australia)

Under the Australian Privacy Principles, you have the right to:

• Access your data: Request a copy of the personal information we hold about you.
• Correct inaccurate data: Ask us to update or correct information that is inaccurate, incomplete, or out of date.
• Opt out of direct marketing: Unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Privacy Officer
Camplify Holdings Ltd
info@chl.global
24 Lindus St, Wickham NSW 2293